Target has struck a deal with Ulta Beauty to open shops with makeup, skincare, hair products and more inside of hundreds of its stores.
Source: Ulta Beauty
Starting in the second half of next year, Target CEO Brian Cornell said shoppers will find a smaller version of an Ulta store in more than 100 of Target’s stores and on its website. Each “shop-in-shop” will be about 1,000 square feet with more than 40 beauty brands and a rotating assortment of products from hair care and fragrances to lip gloss. Customers can shop in person or use Target’s same-day services, such as curbside pickup or home delivery by Shipt, to get their online beauty purchases.
Ulta will train Target employees as beauty consultants.
Ulta shares were up more than 12% early Tuesday in premarket trading, shortly after the companies announced the news. Target shares were up nearly 2%.
Cornell and Ulta CEO Mary Dillon said in an interview with CNBC that they see the strategic partnership as a long-term deal that will catch customers’ attention and drive higher sales. They declined to share the length or financial terms of the agreement, but said they will expand Ulta Beauty at Target to hundreds of additional stores over time.
As the coronavirus pandemic shakes up the retail industry and shopping behaviors, Dillon said the two retailers are “embracing a time of change to innovate and to lead.”
With the deal, Target will gain a unique traffic driver in a fast-growing merchandise category, while Ulta will gain visibility on store shelves and on a website that has expanded its reach during the pandemic.
Both companies will gain a larger audience. Together, they have more than 100 million active loyalty program members across Target Circle and Ultamate Rewards — with more than 33 million of those coming from Ulta.
Target has been able to keep its nearly 1,900 stores open throughout the global health crisis as an essential retailer, selling everything from groceries to throw pillows. The retailer’s profits jumped by about 80% in the second quarter compared with the same period a year earlier. Its curbside pickup service, Drive Up, grew more than 700% during the three-month period. And the company said it attracted 10 million new digital customers and picked up $5 billion in market share in the first half of the year.
As many retail competitors have struggled, Target has had strength — even in discretionary categories. Its beauty sales grew by more than 20% in the second quarter.
Ulta, on the other hand, was hit hard by store closures. The beauty retailer’s same-store sales dropped by 26.7% in the second quarter year-over-year, but have gradually improved. Comparable sales, which is made up of sales at stores open at least 14 months and its e-commerce sales, were down 37% in early May, but recovered slightly and were down by 10% in July when most of its 1,264 stores were reopened.
Beauty sales have been rocky across the industry during the pandemic. Americans have fewer social outings and are working remotely instead of dressing up for the office. About 70% of consumers scaled back their use of makeup this year, according to The NPD Group.
However, some categories like skincare and hand soaps have gained popularity as shoppers focus on relaxation and self-care, the firm found. Hair product sales, for example, rose by 11% in the third quarter, as customers bought hair masks and hair color.
“We are seeing two stories unfold for beauty – one of stagnation and the other of recovery,” said Larissa Jensen, beauty industry advisor of The NPD Group in a report.
Instead of a shared tube of lipstick, shoppers can use Ulta’s digital tool called GLAMLab to safely try a makeup item.
At Ulta, Dillon said sales have reflected “a desire to take care of ourselves more at home,” as customers buy items like facial masks and supplies for do-it-yourself nails or hair care.
Cornell said Target’s deal with Ulta will “build on momentum we have in the category and investments we’ve been making for years in beauty.”
“This is a very important category,” he said. “We continue to believe it’s going to be a high-growth category.”
Target and Ulta’s partnership is not the first of its kind. J.C. Penney and Sephora struck a similar agreement in 2009 to add a makeup and beauty shop concept at the department stores. However, the long-struggling department store has lost market share as Target has gained it. Penney filed for bankruptcy protection in May.
At Ulta Beauty at Target, Dillon said customers will find a “curated assortment of established and emerging prestige beauty brands.” Shoppers will also see a pandemic-inspired addition: a virtual tool from Ulta called GlamLab that allows customers to safely try on makeup digitally, instead of sharing samples of lipstick and eye shadow palettes with others.
Cornell and Dillon said the companies are working together to identify the stores that will get the shops first and said their beauty merchants will help choose the featured brands and products.
“It will be showstopping,” Dillon said. “Target guests will not miss it. They will see that something new is happening, and I think they’ll want to jump in and participate.”